If the information on this site doesn't answer your question you may send an enquiry to the appropriate department.

Please browse the enquiries system and our website fully to find an answer to your query, before submitting a written enquiry to us. Owing to the volume of decisions and supporting documents currently being processed, email queries are taking some time to be actioned, and you may find we have already provided an answer to your question online. If you do submit a query and when we come to process it we can see that the question has now been resolved, you may not receive a further response from us. We appreciate your assistance in this, which will allow us to assign our resources effectively.

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